Frequently Asked Questions
Everything you need to know about your C4 Coffee experience.
How long does it take for my coffee to ship?
We roast our beans in small batches to ensure maximum freshness. Orders are typically processed within 24-48 hours and delivered within 3-5 business days.
Do you offer pre-ground coffee or only whole beans?
We offer both! You can select your preferred grind size—from coarse for French Press to fine for Espresso—on each product page, or choose whole beans for maximum flavor longevity.
What is your return policy on food items?
Due to the perishable nature of coffee, we cannot accept returns on opened bags. However, if there is an issue with your order or you are unsatisfied with the quality, please contact us within 14 days for a replacement or store credit.
Where does C4 Coffee source its beans?
We source our beans through direct-trade partnerships with sustainable farms in South America, Africa, and Southeast Asia, ensuring fair wages for farmers and high-quality crops.
How should I store my coffee to keep it fresh?
To maintain peak flavor, store your coffee in a cool, dark place in an airtight container. Avoid the refrigerator or freezer, as moisture can degrade the oils and aromatics of the beans.
Do you offer subscription services?
Yes! You can subscribe to your favorite blends and save 15% on every order. Choose your delivery frequency and pause or cancel anytime through your account dashboard.